What do you say when your chief financial officer wants to slash your internal comms budget? AB’s MD and Internal Comms Podcast host Katie Macaulay brings your attention to the following… 1. Engagement is a performance multiplier Gallup’s 25-year global study of 183,000-plus business units shows high engagement leads to 11 better business outcomes, including a 10% jump in customer loyalty, a 23% rise in profitability and a 63% fall in safety incidents. ‘The Relationship Betwe

Many internal communicators work in isolation, muddling through the challenges of being strategist, advisor, content manager, part-time designer, channel guru… the list goes on. It can be lonely out there, navigating the wild west of internal communications. And while IC’s profile has certainly evolved, community is often the key to sustained success. That’s an ethos Rachel Miller, one of the leading, best-known voices in the internal comms space in the UK, holds dear. In her

We’ve all heard the phase, “Bringing your whole self to work”. Maybe we’ve even tried it. But what does that actually mean? And how can we cultivate a work environment that makes it possible? Human-centric technologist Bob Watanabe recently joined Katie Macaulay on The Internal Comms Podcast to discuss just that. Growing up in rural Maine, Bob and his family were the only Asian family of Japanese descent. “I dealt with some experiences of being the only one in the room, bein